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Policy

Privacy Policy

Effective July 1, 2025

Protecting sensitive laboratory procurement data is central to how we operate. This summary outlines how information is collected, secured, and used.

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1. Introduction

ChainAmino Labs, LLC ("ChainAmino Labs," "we," "us," or "our") is committed to safeguarding the privacy and data security of users who access our website for research-related purposes. This Privacy Policy explains how we collect, use, and protect information provided by purchasers and visitors to our site.

This policy applies exclusively to our operations within the United States and only to research individuals and organizations purchasing for research use. The Site is not intended for personal, household, or consumer purposes. Our products are not for use in humans or animals, and we do not knowingly collect or retain information from minors or general consumers.

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2. Scope of Use and Intended Audience

Our platform is designed exclusively for qualified institutions, laboratories, and professionals engaging in scientific and laboratory research. Any attempt to use this Site for personal, non-research, or medical purposes is a violation of our Terms of Use and this Privacy Policy.

ChainAmino Labs does not sell products for human or animal consumption and does not process or retain personal health data, biometric data, or other protected classifications covered under consumer privacy statutes.

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3. Information Collected

When a user creates an account or places an order, we may collect identifying information such as names, institutional affiliations, email addresses, billing and shipping addresses, and limited transaction-related details necessary to process payments.

We also collect browser data, IP addresses, and technical identifiers necessary to support the functionality and security of our platform. Our payment processors may collect payment credentials directly and securely on our behalf. ChainAmino Labs does not retain full credit card numbers or CVV codes.

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4. Use of Information

The information we collect is used to verify eligibility to purchase for research purposes, fulfill and ship orders, communicate with purchasers about transactions, improve platform operations, and comply with applicable laws.

We may use contact information to send administrative notices related to account activity, transactional communications, or compliance updates. ChainAmino Labs does not use personal information for consumer marketing purposes and does not sell, rent, or license customer information for promotional use.

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5. Cookies and Analytics

ChainAmino Labs uses basic cookies and analytics tools to monitor system performance, assess usage trends, and detect technical issues or fraudulent activity. These tools do not collect personally sensitive information and are used solely to improve the function and security of the research platform.

When you use our services, we and service providers acting on our behalf may collect information about your geographic location, IP address, browser type, ISP, referral and exit pages, clickstream data, and device hardware or operating system identifiers. We may also use technologies such as cookies, web beacons, pixel tags, local storage, and other anonymous identifiers to recognize authenticated sessions, understand feature usage, and enhance platform security.

Users may configure their browser settings to limit or reject cookies, though doing so may affect the usability of the Site. Some browsers offer a Do Not Track (DNT) option; because there is no industry consensus, we may respond to DNT signals where technically feasible, but many websites—including ours—cannot guarantee a uniform response.

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6. Disclosure of Information

ChainAmino Labs may disclose limited information to third-party service providers that support order fulfillment, secure payment processing, technical operations, or legal compliance. These providers are bound by confidentiality obligations and are prohibited from using information for non-research-related or marketing purposes.

We may disclose information when required by law, court order, or regulatory authority, including in response to requests from law enforcement or to prevent suspected fraud or misuse of the platform.

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7. Data Security

We take data security seriously and use commercially reasonable measures to protect information from unauthorized access, alteration, or disclosure. We implement secure communication protocols, restrict access based on role, and work only with trusted service providers that comply with industry security standards.

While no system is immune to all risks, we maintain administrative, technical, and physical safeguards appropriate for the nature of data collected. However, methods of transmission and electronic storage are not completely secure. You use our services at your own risk, and we cannot guarantee the performance or adequacy of every privacy setting or security measure.

If an unauthorized third party compromises our security measures, ChainAmino Labs will investigate and take appropriate action, but we are not responsible for damages arising from an unauthorized party’s ability to view, use, or disseminate your information.

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8. Data Retention

We retain account and transactional data for as long as needed to meet legal, regulatory, and operational requirements, including recordkeeping for accounting, audit, tax, or contractual purposes.

Once data is no longer necessary, it is securely deleted or de-identified according to standard data lifecycle practices. We reserve the right to share or disclose such information to third parties at any time, for any lawful purpose, without notice or compensation to you.

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9. Access and Control

Eligible research purchasers may request access to, or correction of, their account information by contacting our compliance team. We reserve the right to verify the identity and eligibility of any party making such a request.

ChainAmino Labs does not honor consumer data deletion requests under statutes that apply only to general consumer platforms, as we operate solely in the business-to-business research space.

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10. Children’s Data

ChainAmino Labs does not sell products to children and does not knowingly collect or store personal data of individuals under 21 years of age. The Site is not directed to minors or to the general public, and access is restricted to verified institutional or professional purchasers.

Any account found to have been created with false information will be terminated, and any associated data will be purged from our systems.

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11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our operations, legal obligations, or data practices. If material changes are made, we will publish the revised policy on this page with a new effective date.

Continued use of the Site after a revised policy is posted indicates your acceptance of those changes.

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12. Contact

ChainAmino Labs, LLC

Attention: Legal

7001 Temple Terrace Hwy, Temple Terrace, FL

Phone: (813) 230-1367

Email: support@chainaminolabs.com

Disclaimer

THIS PRODUCT IS INTENDED AS A RESEARCH CHEMICAL ONLY. This designation allows the use of research chemicals strictly for in vitro testing and laboratory experimentation only. All product information available on this website is for educational purposes only. Bodily introduction of any kind into humans or animals is strictly forbidden by law. This product should only be handled by licensed, qualified professionals. This product is not a drug, food, or cosmetic and may not be misbranded, misused or mislabeled as a drug, food or cosmetic.